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Terms and Conditions

The policy about using our site and services

Thank you for visiting ContactsExpress.ca.

Your use of this website constitutes acceptance of the following terms and conditions. If you do not agree to these terms and conditions, you should not use this site and/or purchase any products or services through this site.

By continuing with your order, you agree to all terms and conditions within this document and you agree that you have reviewed our Privacy Policy, Shipping Terms and Returns Policy

Information on prescriptions for Canadian and non-USA international customers

ContactsExpress.ca is a replacement contact lens company, and as such will only sell you lenses for which you have a valid prescription, and have been fit properly by an eye care practitioner. By placing your order with ContactsExpress.ca, you are acknowledging that you have a valid and non-expired prescription for the contact lenses that you are ordering. By completing your order, you are hereby confirming that you have sucessfully worn the contact lenses before, and that your order matches your valid contact lens prescription. ContactsExpress.ca reserves the right to request a copy of the actual prescription before or after shipping the order, or to contact your eye care provider regarding any issues with your prescription.

Information on prescriptions for customers ordering from the USA

If you are a US resident, we must verify your prescription as per the FTCLCA (Fairness to Contact Lens Consumer Act). After you place your order, you can either email us with your doctor's phone or fax number, or provide a copy of your prescription by e-mail or fax.

Information on Eye Health and Contact Lens Wear

The information contained on this site is not a substitute for any medical advice and should not be used for the purposes of self diagnosis. ContactsExpress.ca advises its visitors to have their eyes examined regularly by their eye care practitioner. By placing your order on this website, you hereby certify that you will regularily visit your eye care practitioner for routine eye exams as per his/her recommended interval and immediately for any issues that may arise from the wear of contact lenses.

Information on Eyeglasses Prescriptions

By placing your order with ContactsExpress.ca, you are acknowledging that you have a valid and non-expired prescription for the eyeglasses prescription that you are ordering. By completing your order, you are hereby confirming that you have worn glasses in the prescription you are ordering, and that your order matches your valid eyeglasses prescription. ContactsExpress.ca reserves the right to request a copy of the actual prescription before or after shipping the order, or to contact your eye care provider regarding any issues with your prescription.

Copyrights

All content on this website is the property of ContactsExpress.ca or its product suppliers and is protected by international copyright laws.

Reproduction, modification, transmission or distribution of the content for non-personal use is strictly prohibited.

Privacy

By providing us with your email address and placing an order on our site, you are providing implicit consent for us to send you emails regarding your order, reminders to reorder, and other promo and informational emails. You will not receive any spam and your email address will not be provided to any 3rd parties for marketing purposes. You can unsubscribe to these emails at anytime. For more information, see our Privacy Policy.

Trademarks

All product names, brand names and the like mentioned, depicted or used on this web site or in any related materials are either trade names, service marks, trademarks or registered trademarks or copyrights of and owned by the respective owners. Any uses on this web site or in any related materials of such trade names, service marks, trademarks or registered trademarks or copyrights are for identification purposes only and only to indicate that this web site sells the respective brand and there is absolutely no intention on the part of this web site or any related materials to disparage, interfere with or infringe upon any such trade names, service marks, trademarks or registered trademarks or copyrights. The use of such trade names, service marks, trademarks or registered trademarks or copyrights on this web site or in any related materials is not intended to affect the validity of any of such trade names, service marks, trademarks or registered trademarks or copyrights. This web site and any related materials are not sponsored or endorsed in any manner by the owners of any such trade names, service marks, trademarks or registered trademarks or copyrights.

Limitation on Liability

The content contained in this website is provided by ContactsExpress.ca (a division of LD Vision Group Inc.) for informational purposes only. All references to ContactsExpress.ca in this document pertain to LD Vision Group Inc..

AS PARTIAL CONSIDERATION FOR YOUR USE OF AND ACCESS TO THIS WEB SITE, YOU AGREE THAT: (I) IN NO EVENT WILL ContactsExpress.ca OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS WEB SITE OR ANY SITE LINKED TO THIS WEB SITE, BE LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR ANY DECISION MADE OR ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THIS WEB SITE; AND (II) THE AGGREGATE LIABILITY OF ContactsExpress.ca OR ANY OF ITS DISTRIBUTORS OR DEALERS, ARISING FROM OR RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORM OF ACTION OR CLAIM, E.G. CONTRACT, WARRANTY, TORT, STRICT LIABILITY, NEGLIGENCE, MALPRACTICE, FRAUD, AND/OR OTHERWISE) IS LIMITED TO THE PURCHASE PRICE OF ANY PRODUCTS YOU PURCHASED FROM ContactsExpress.ca IN THE RELEVANT TRANSACTION; AND (III) ContactsExpress.ca SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ContactsExpress.ca HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If any provision of this Agreement is void for any reason, then such section shall be severed or limited to the minimum extent necessary and the balance (including any revised portion of the agreement) shall remain and have full force and effect.

As a User of the ContactsExpress.ca web site I hereby agree, accept and certify that:

  1. The material I am buying and/or viewing is for my own personal use and I will never use said material in any legal action against ContactsExpress.ca
  2. I agree that use of this site is for personal use only and I certify that I am not performing in any official capacity, nor am I a law enforcement agent, or acting as an agent thereof, attempting to obtain any evidence for the prosecution of any individual or corporation, or for the purpose of entrapment.
  3. I desire to receive information about contact lenses and other products offered on this web site, and haven't notified any governmental agency of the existence of this web site.
  4. The viewing, reading, and downloading of the material and goods in this website do not violate my community's standards and/or the laws of my village, city, town, county, state, province, or country.

This Certification page constitutes a legal agreement between ContactsExpress.ca and you, the user, as well as any business entity of which you have any legal or equitable interest. If any portion of this agreement is deemed unenforceable by a court of competent jurisdiction, it shall not affect the enforceability of the other portions of this Agreement.

Thank you for choosing ContactsExpress.ca.

The material provided on this site is for informational purposes only. Have your eyes examined regularly and always follow your eye care professional's instructions for the proper use and care of your contacts. If you experience any unexplained symptoms such as redness, watering, discharge, bluriness, pain or discomfort, discontinue use of contact lenses immediately and consult your eye care professional.

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