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Increased savings
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48 Hour Flash Sale! 15% OFF* ON ALL CONTACTS
USE CODE: HOLIDAY15

*Offer only valid on your contact lens order on ContactsExpress.ca on December 13th and 14th, 2021 until 11:59pm (EST). Discount applied on the current website price at the time of order. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.

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15% OFF* ALL CONTACTS ORDERS !
Use code: NEWYEAR

*Discount applied on the current website price at the time of order. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.

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% OFF* YOUR FIRST CONTACTS ORDER !
Use code: HELLO

*Discount applied on the current website price at the time of order. Offer only valid for new customer first contacts order over $10. Maximum discount of $100. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.

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20% OFF* YOUR FIRST CONTACTS ORDER!
Use code: HELLO20

*Discount applied on the current website price at the time of order. Offer only valid for new customer first contacts order over $10. Maximum discount of $100. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.

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UP TO 50% OFF* on Air Optix Aqua, Astigmatism & Multifocal!
Use coupon code on the product page

*Discount applied on the current website price at the time of order. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.

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30% OFF* YOUR FIRST CONTACTS ORDER !
Use code: HELLO30

*Discount applied on the current website price at the time of order. Offer only valid for new customer first contacts order over $10, for 1 day only on January 20th 2022. Maximum discount of $100. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.

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ENJOY $20 OFF* ON YOUR ORDER USE CODE: SAVE20

*Coupon offer valid until December 31st, 2021 (11:59pm EST) only on your order on ContactsExpress.ca. Discount applied on the current website price at the time of order. Offer only valid for orders over $119. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer. **Coupon offer valid until October 31st, 2021 (11:59pm EST) only on first contact lens order on ContactsExpress.ca. Discount applied on the current website price at the time of order. Offer only valid for first contact lens order. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.

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Subscribe and save* with Autoship Logo

Save 10%
Increased savings
on future orders
Price-Match Guarantee
On every order
Free Shipping
on all future orders*
Loyalty Rewards
Top tier savings & perks with each reorder
Learn More Close

Subscribe and save* with Autoship Logo

Save 10%
Increased savings
on future orders
Price-Match Guarantee
On every order
Free Shipping
on all future orders
Loyalty Rewards
Top tier savings & perks with each reorder
Learn More Close

Our returns & exchanges policy

Our Promise

We at ContactsExpress.ca understand that sometimes things change, which is why we offer a free 30-day return policy and free 365-day exchanges.

We're committed to being responsive in the way that we address returns and exchanges.

Glasses & Sunglasses

We offer free 30-day returns for glasses as well as sunglasses. Frames may be returned for store credit or refund provided that the item is unused and unscratched as well as in its original condition and packaging. Frame returns must include all materials originally sent (cases, cloths, and lenses).

Store credits do not expire and returns are free.

Please call our customer care team at 1-833-487-5487 and they will be happy to help you process your return or exchange!

Contact Lenses

We offer free 30-day returns for contact lenses. Contact lenses may be returned for a refund, which will be processed within 30 days from the receipt of your order at our processing center, if they are in their original condition, unopened, complete, and sealed without writing or markings on the packaging.

We also offer a 365-day return program for prescription contacts.

We will take back unopened boxes of your old prescription, and credit the value towards your new prescription.

When your contact lens prescription changes, we will accept returns for store credit within 365 days from the day that you receive your order. This store credit can be applied to any future purchases from ContactsExpress.ca and do not expire.

Returned contact lenses must be in their original packaging and condition, unopened, complete, and sealed, without any writing or markings.

Please call our customer care team at 1-833-487-5487 and they will be happy to help you process your return and work with you for our prescription contacts value credit system!